وظائف Aftersales Manager - Al Futtaim Group فى الامارات

مطلوب للعمل فى الامارات Aftersales Manager - Al Futtaim Group
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About the Role:

 

The role is to monitor and achieve budgeted sales, gross margin & net profit for the location by implementing standard operating procedures & effective usage of human & other resources. To ensure customer satisfaction targets are achieved by implementing best business practices. To implement & follow dealer standards set by Honda Motor Company.

After sales Manager will lead a team of (no)staff Direct Productive and Non Direct Productive & he will be reporting to Aftersales Operations Manager:

 

Some of the main challenges are:

•   Plays a crucial role in identifying new business opportunities within the region to ensure that budgeted Aftersales revenue targets are achieved every month.

•   Lead and develop a strong performing team capable of achieving changing customer expectation levels by achieving target CSI scores

•   Demonstrates people skills and knowledge of products which play decisive role in crucial and critical customer handling in cases where his involvement becomes imperative.

•   Maintenance and upkeep of the workshop equipment’s to maximise utilisation and minimise downtime. Initiate procurement of additional equipment’s in line with business growth.

 

Key Accountabilities:

•   Business Objectives

•   Customer Satisfaction

•   Employee Engagement

•   Emiratisation

•   Dealership Standards

•   Resource utilisation 

•   Accounts Receivables

•   IMS

Job Details

Posted Date: 2021-10-24
Job Location: Dubai, United Arab Emirates
Job Role: Management
Company Industry: Accounting

Preferred Candidate

Career Level: Management


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