مطلوب للعمل فى الامارات Reservations Agent - RTC1 Recruitment Services وظائف الامارات
وصف وتفاصيل ومهام وظيفة Reservations Agent - RTC1 Recruitment Services
Position Title: Reservations Agent
Employment Type: Full Time
Salary: up to 3.2K AED all inclusive depending on experience and qualifications, plus duty meals and uniform
Job Location: Dubai, UAE
About the Client:
One of the leading groups in Hospitality & Leisure based in Dubai, known for its finest amenities and world class service.
- Handle incoming reservation requests via phone, email, or in-person interactions, and assist guests in making, modifying, or canceling reservations.
- Provide clear and detailed information to guests regarding available services, facilities, and amenities, and respond promptly to guest inquiries and concerns.
- Coordinate with various departments to ensure accurate booking details / availability and collaborate with the front office team for a seamless check-in and check-out process.
- Deliver exceptional customer service by addressing guests' needs / preferences and resolve concerns promptly and professionally.
- Promote additional services, packages, or amenities to enhance the guest experience. Upsell where possible to maximize revenue opportunities. Maintain accurate records of reservations, ensuring all information is up-to-date. Generate reports as required by management.
|United Arab Emirates - Dubai
|Hospitality and Tourism
|Hospitality & Accomodation
|India; Sri Lanka; Myanmar; Nepal; Philippines
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